FEATURES

Secure Messaging for Therapy

Keep your between-session communications private with therapist-client messaging

Keep your communications compliant

Messaging clients behind a password-protected portal lets them know their PHI is safe.

Secure Messaging for therapists offers a compliant way to connect with clients. Say goodbye to using email or text—our secure system ensures your communication stays protected.

You can confidently discuss sensitive topics, knowing conversations are encrypted and safe from unauthorized access.

With read receipts visible to therapists, you’ll always know when a client has seen your message—giving you added peace of mind and clarity.

Easily and confidentially share files

No need to rely on email—there’s a more secure way.

Easily share documents with your clients—whether it’s homework, worksheets, or handouts—directly through the client portal.

Clients can feel comfortable uploading completed documents in return. No more stress about sending sensitive documents over email.

Couples and family communication done right

Have conversations with multiple participants to ensure everyone is in the loop.

Facilitate conversations with multiple participants with ease. Include couples or family members to ensure everyone is on the same page.

Easily include administrators or other therapists on a client’s care team. Make scheduling changes or session updates seamless.

Team communications stay safe too

Use with your staff as well as your clients.

Quickly share all office messages to keep your team informed of important updates.

Avoid the cost of separate instant messaging tools or secure email platforms.

With Owl Practice, your staff can access everything they need in one secure, integrated messaging system—no extra logins or subscriptions required.

FAQs

Can I have group conversations using the Secure Messaging platform?

Yes. Owl allows you to have conversations with any clients who have linked accounts. That means you can have conversations that include members of couples or families. The system also allows users to have group conversations between staff at the clinic. Messages can be sent between groups working together, owners and admins, and more.

Can conversations be exported if they need to be provided to a Third Party?

Absolutely. Secure Messages are part of the overall client file in Owl Practice. These can be exported by themselves or as part of the client file.

Administrative work should be stress free

Accessible Anywhere

Bank-level encryption to encrypt all data that moves between our secure and dedicated servers.

Secure Storage

Bank-level encryption to encrypt all data that moves between our secure and dedicated servers.

Regulatory & College Compliant

Owl partners with psychologist associations across Canada to ensure provincial and college compliance.

Keep client communication secure with Owl Practice

Start communicating securely with clients and staff by signing up for a free trial today.