Solo
Group
Student
Solo
Get Started for Free
Try any of our plans for 14 days with full onboarding support before committing.
Growth 50% off for 3 months
$60 $30 for first 3 Months (CAD / Month + tax)
All the core features you need to run a growing practice with up to 20 sessions/month.
See all features
Best For: Therapists starting a practice or working part-time.
Advanced 50% off for 3 months
$80 $40 for first 3 Months (CAD / Month + tax)
- Unlimited Sessions
- Online Booking
- Circle of Care
- Customizable Intake and Consent Forms
All our core features and…
See all features
Best For: Therapists in full-time practice looking for all the core tools.
Most Popular
Professional 50% off for 3 months
$100 $50 for first 3 Months (CAD / Month + tax)
- Sharable Video Links
- Secure Messaging
- Couples and Family Secure Conversations
- Clinical Measures
- Medication Tracking
Everything in Advanced and…
See all features
Best For: Therapists wanting enhanced tools for client interaction and care.
Our Core Features: All of our plans include all the essential tools you need to run your practice.
- Calendar & Scheduling
- Client Records & Notes
- Integrated Payments
- Supervisory Features
- Free Email & SMS Reminders
- Note Template Library
- Automatic Payment Processing
- Client Lists and Tags
- Telehealth Video
- Client Portal
- Sliding Scale Discounts
- Reporting Dashboard
Why therapists prefer Owl Practice
Made for Mental Health
- Secure messaging of the highest compliance standards
- Advanced features for couples and family therapy
- 85+ automatically scoring clinical measures
- Hide PHI with one click
Made for Canadian Therapists
- Built in Canada, meets Canadian and provincial compliance
- All data stored in Canada
- Available in English and French
- Bank level security
Made to Support Your Needs
- Hands-on migration support
- 1-on-1 onboarding to get you up and running fast
- 7 days a week customer support
- No long-term commitment, cancel anytime
Owl Cares
- We offer every therapist 50% off any plan for the first 3 months to help them get set up at a lower cost
- Every single plan we offer has all the core features you need to run a thriving practice
- Owl is the only solution on the market that is made for mental health, and with mental health practitioners included in every decision
Testimonial Videos
Explore All Our Features
| Booking and Scheduling | Growth | Advanced | Professional |
|---|---|---|---|
| Client Appointment Scheduleding | |||
| Personal Calendar Scheduling | |||
| Schedule Sessions for clinical work | |||
| Family and Couples session booking | |||
| Unlimited Locations | |||
| Room Management | |||
| Recurring Sessions | |||
| Waitlist | |||
| Unique Calendar Settings Per User | |||
| Day, Week and Month view of the calendar | |||
| Schedule based on availability of practitioner | |||
| CSV and PDF Calendar Reports | |||
| Filter Based on Attendance Type | |||
| Hide Days of The Week | |||
| Therapist Calendar sync (iCal, Google Calendar) | |||
| Custom Settings for online booking | |||
| Client Online Booking | |||
| Differientiated online booking for new clients | |||
| Differientiated online booking for existing clients | |||
| Client calendar sync (iCal, Google Calendar) |
| Invoicing and Payments | Growth | Advanced | Professional |
|---|---|---|---|
| Invoices | |||
| Receipts | |||
| Refunds | |||
| Account summaries | |||
| Past session summaries | |||
| Send Billing Reminders for Unpaid Sessions | |||
| Automated sending of invoices and recipes | |||
| Automatic invoice creration | |||
| Bill for Non-Session Related Charges | |||
| Email documents to clients | |||
| Print financial documents | |||
| Save files as a PDF | |||
| Actionable tracker for outstanding charges and payments | |||
| Split Invoices between multiple Payors | |||
| Password protection on emails for financial documents | |||
| Integrated Payments for CC and ACH | |||
| Secure Client Card Entry | |||
| Save Client Card on File | |||
| Automated payments | |||
| Sliding Scale Fee Setup | |||
| Telus eClaims |
| Documentation | Growth | Advanced | Professional |
|---|---|---|---|
| Non-Session Notes | |||
| Handwritten Notes | |||
| Ready to use session note templates | |||
| Create your own session note templates | |||
| Client document storage | |||
| Client document sending | |||
| Templates for Intake and Consent Forms | |||
| Customizable Forms | |||
| Create New Forms from Scratch | |||
| Practice Document folder | |||
| 85+ Clinical Measures | |||
| Measues automtically score, including subscales | |||
| Email and track forms electronically | |||
| Email and track measures electronically | |||
| Administer forms in session | |||
| Administer measures in session | |||
| Supervision Support |
| Client Record | Growth | Advanced | Professional |
|---|---|---|---|
| Log any communications from Owl per client | |||
| Circle of Care/ Relationship Managment | |||
| Connect profiles to support relationships | |||
| Overview into all linked accounts | |||
| Track a client’s legal name seperate from their chosen name | |||
| Track client’s gender identity (seperate from sex) | |||
| Track client’s pronouns | |||
| Tag client’s with unique categories | |||
| Create unique client lists | |||
| Appointment confirmations and reminders | |||
| Track referrals | |||
| Presenting Issues and Diagnoses | |||
| Prioirty Comments show up throughout for critical notes | |||
| Seperate clinical comments section | |||
| Sliding Scale Fee Setup per client | |||
| Customized fields to allow anything to be tracked | |||
| Manage a robust waitlist including comments | |||
| Medications Tracking |
| Document Management | Growth | Advanced | Professional |
|---|---|---|---|
| Organized document storage on a practice basis | |||
| Store Intake and Consent forms in an organized way | |||
| Track measurement outcome over time | |||
| Session note management | |||
| Non-session note management | |||
| Export files at any time |
| Client Facing Features | Growth | Advanced | Professional |
|---|---|---|---|
| Customizable Homepage | |||
| Information about each service and your approach to practice | |||
| Location descriptions and information | |||
| Online booking and rescheduling | |||
| Cancel sessions online | |||
| Secure messaging | |||
| Telehealth Video | |||
| Sharable Video Links | |||
| Downloadable financial documents | |||
| Secure credit card entry | |||
| Confirmation and Cancellation emails | |||
| Unlimited, Free SMS Reminders | |||
| Unlimited, Free Email Reminders |
| Client Secure Messaging | Growth | Advanced | Professional |
|---|---|---|---|
| Couples and Family Group Conversations | |||
| 2 way document sending | |||
| Automatically add attachments to client profiles | |||
| Read receipts on therapist side | |||
| Clients can initiate conversations | |||
| Delete messages sent in error | |||
| Add admin’s or collborating therapists to conversations | |||
| Client’s access through a secure portal | |||
| Use emojis to set tone | |||
| Archieve old conversations | |||
| Unlimited messages | |||
| Unlimited conversations |
| Telehealth Video | Growth | Advanced | Professional |
|---|---|---|---|
| Built right into the platform for easy access | |||
| Share screen within session | |||
| Filter background noise | |||
| Blurred backgrounds | |||
| Virtual backgrounds | |||
| 1:1 client and therapist sessions | |||
| 2:1 client, therapist and supervisors join a session | |||
| Couples and Family sessions | |||
| Group sessions | |||
| Video Waiting Room | |||
| In-Chat Messaging | |||
| Join through the secure portal | |||
| Sharable links to easily include non-clients | |||
| Links emailed directly to clients | |||
| Session Timer |
| Task Management | Growth | Advanced | Professional |
|---|---|---|---|
| Automated Oustanding List of Unfinished Tasks | |||
| Complete All Tasks on 1 page | |||
| Outstanding revenue for all billing automatically calculated | |||
| To-Do List | |||
| Track outstanding charges | |||
| Track outstanding payments | |||
| Send payment reminders for outstanding sessions | |||
| Track all outstanding notes | |||
| Follow up on outstanding forms | |||
| Follow up on outstanding measures |
| Reporting and Analytics | Growth | Advanced | Professional |
|---|---|---|---|
| Track session trends year over year | |||
| Track revenue per session trends year over year | |||
| Compare all stats for specific therapists, locations and/or time periods | |||
| See which services are most profitable | |||
| Track which service types are most popular | |||
| Easily make informed hiring decisions when expanding your practice | |||
| Compare Charges/ Payments per therapist | |||
| Track busiest times of year to plan time off | |||
| See age demographics of ciients | |||
| Compare tags for clients on a full practice basis | |||
| Track referrals on a full practice basis | |||
| See aged waitlist | |||
| See which services are most desired on your waitlist | |||
| Export unique reports for additional data analysis | |||
| Unqiue reports and dashboards for integrated payments |
| Support | Growth | Advanced | Professional |
|---|---|---|---|
| Schedue calls with our team to walk through any issues | |||
| Guided Onboarding Experience | |||
| Extensive help centre | |||
| Automated chat to answer questions at any time | |||
| Monthly live Q&A sessions | |||
| Monthly live feature deep dives | |||
| 50+ hours of recorded training content | |||
| Step by step feature walk throughs |
| Mental Health Specific Features | Growth | Advanced | Professional |
|---|---|---|---|
| Supervisor can appear on financial documents | |||
| Seperate Supervisor login with limited access | |||
| Seperate login for admin with customizable access | |||
| Seperate login for Therapists in a Group with customiable access | |||
| Hide PHI at the click of a button | |||
| Custom tags to track important information and report on it | |||
| Custom fields to ensure anything about a client can tracked | |||
| Priority comments to ensure critical information is always displayed | |||
| Secure client conversations with multiple partcipants from the clinic | |||
| Secure client conversations with multiple clients | |||
| Secure conversations between users at the clinic | |||
| 85+ clinical measures | |||
| Automatically scoring clinical measures | |||
| Clinical measures can be sent to client | |||
| Clinical measures can be administered in session |
| Canada Specific Features | Growth | Advanced | Professional |
|---|---|---|---|
| Built in Canada | |||
| English and French version of the software | |||
| English and French clinical measures | |||
| English and French note templates | |||
| English and French intake and consent form templates | |||
| Meets PIPEDA compliance | |||
| Meets provincial compliance | |||
| Meets college and regulatory board complaince |
FAQs
A: None! With Owl there are no set up fees, and no fees for onboarding or support. Everything we mention is included in the monthly cost of your plan.
A: Our plans are designed to be affordable based on the size of your practice. We have a promo for the first 3 months for everyone, and partner with many Canada Associations (who offer a discount!). Talk to our team about having a discount applied to your account.
We also offer a Refer a Friend program which will give you $100 off your subscription for every friend you refer who signs up.
A: Our plans are priced in tiers. If you would like a certain feature you will need to choose the plan that includes this feature as we do not offer one off add ons at this time. Our team would be happy to help you choose which plan is best for your practice. Click here to connect with them.
A: Absolutely, we are here to help you grow your practice at any stage of your career. This is why we offer a variety of plans. We offer plans for students, part-time therapists, 2 pricing levels for solos and a variety of groups. Anytime you want to change your plan you can do so under the Subscription tab of Owl.
A: Owl does not charge for support. We have a dedicated onboarding team to help get you started with anything you need. As time goes on with Owl, if you have any questions our support team can connect with you 7 days a week. We want you to feel supported and not have to worry about the cost.
Group
Get Started for Free
Try any of our plans for 14 days with full onboarding support before committing.
Group
$100 a month for 2 practitioners (CAD / Month + tax)
$25 per additional practitioner
$25 per additional practitioner
- Inter-office Secure Messaging
- Medication Tracking
Unique Features
See all features
Best For: Groups who do not want to have an online presence with clients
Group Plus
$114 a month for 2 practitioners (CAD / Month + tax)
$35 per additional practitioner
$35 per additional practitioner
- Everything in Group, plus:
- Online Booking
- Client Portal
- Therapist and Client Secure Messaging
- Customizable Intake and Consent Forms
- Clinical Measures
Unique Features
See all features
Best For: Groups who would like clients to have the option to self-serve online
Group Plus Video
$139 a month for 2 practitioners (CAD / Month + tax)
$40 per additional practitioner
$40 per additional practitioner
- Everything in Group Plus, plus:
- Telehealth Video
- Sharable Video Links
Unique Features
See all features
Best For: Groups who perform Telehealth Sessions
Our Core Features: All of our plans include all the essential tools you need to run your practice.
- Calendar & Scheduling
- Client Records & Notes
- Supervisory Features
- Manage schedules for each therapist
- Room Booking
- Automated Payments
- Note Template Library
- Client Lists
- Unique access for owners, administrators and therapists
- Client tags and custom fields
- Differentiated services per therapist
- Free Email and SMS Reminders
- Reporting per therapist, group or overall practice
- Integrated Payments
- Outstanding task list practice wide
Why therapists prefer Owl Practice
Made for Mental Health
- Differentiated permissions based on user level
- Advanced features for couples and family therapy
- Integrated supervisory functionality
- Secure messaging of the highest compliance standards
- 85+ automatically scoring clinical measures
- Hide PHI with one click
Made for Canadian Therapists
- Built in Canada, meets Canadian and provincial compliance
- All data stored in Canada
- Available in English and French
- Bank level security
Made to Support Your Needs
- Hands-on migration support
- 1-on-1 Onboarding to get you up and running fast
- 7 days a week customer support
- No long-term commitment, cancel anytime
Owl Cares
- We offer all groups 50% off any plan for the first 3 months to help get set up at a lower cost
- Every single plan we offer has all the core features you need to run a thriving practice
- Owl is the only solution on the market that is made for mental health, and with mental health practitioners included in every decision
Testimonial Videos
Explore All Our Features
| Booking and Scheduling | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Client Appointment Scheduleding | |||
| Personal Calendar Scheduling | |||
| Schedule Sessions for clinical work | |||
| Family and Couples session booking | |||
| Unlimited Locations | |||
| Room Management | |||
| Recurring Sessions | |||
| Waitlist | |||
| Unique Calendar Settings Per User | |||
| Day, Week and Month view of the calendar | |||
| Schedule based on availability of practitioner | |||
| CSV and PDF Calendar Reports | |||
| Filter Based on Attendance Type | |||
| Hide Days of The Week | |||
| Therapist Calendar sync (iCal, Google Calendar) | |||
| Custom Settings for online booking | |||
| Client Online Booking | |||
| Differientiated online booking for new clients | |||
| Differientiated online booking for existing clients | |||
| Client calendar sync (iCal, Google Calendar) |
| Invoicing and Payments | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Invoices | |||
| Receipts | |||
| Refunds | |||
| Account summaries | |||
| Past session summaries | |||
| Send Billing Reminders for Unpaid Sessions | |||
| Automated sending of invoices and recipes | |||
| Automatic invoice creration | |||
| Bill for Non-Session Related Charges | |||
| Email documents to clients | |||
| Print financial documents | |||
| Save files as a PDF | |||
| Actionable tracker for outstanding charges and payments | |||
| Split Invoices between multiple Payors | |||
| Password protection on emails for financial documents | |||
| Integrated Payments for CC and ACH | |||
| Secure Client Card Entry | |||
| Save Client Card on File | |||
| Automated payments | |||
| Sliding Scale Fee Setup | |||
| Telus eClaims |
| Invoicing and Payments | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Invoices | |||
| Receipts | |||
| Refunds | |||
| Account summaries | |||
| Past session summaries | |||
| Send Billing Reminders for Unpaid Sessions | |||
| Automated sending of invoices and recipes | |||
| Automatic invoice creration | |||
| Bill for Non-Session Related Charges | |||
| Email documents to clients | |||
| Print financial documents | |||
| Save files as a PDF | |||
| Actionable tracker for outstanding charges and payments | |||
| Split Invoices between multiple Payors | |||
| Password protection on emails for financial documents | |||
| Integrated Payments for CC and ACH | |||
| Secure Client Card Entry | |||
| Save Client Card on File | |||
| Automated payments | |||
| Sliding Scale Fee Setup | |||
| Telus eClaims |
| Documentation | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Non-Session Notes | |||
| Handwritten Notes | |||
| Ready to use session note templates | |||
| Create your own session note templates | |||
| Client document storage | |||
| Client document sending | |||
| Templates for Intake and Consent Forms | |||
| Customizable Forms | |||
| Create New Forms from Scratch | |||
| Practice Document folder | |||
| 85+ Clinical Measures | |||
| Measues automtically score, including subscales | |||
| Email and track forms electronically | |||
| Email and track measures electronically | |||
| Administer forms in session | |||
| Administer measures in session | |||
| Supervision Support |
| Client Record | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Log any communications from Owl per client | |||
| Circle of Care/ Relationship Managment | |||
| Connect profiles to support relationships | |||
| Overview into all linked accounts | |||
| Track a client’s legal name seperate from their chosen name | |||
| Track client’s gender identity (seperate from sex) | |||
| Track client’s pronouns | |||
| Tag client’s with unique categories | |||
| Create unique client lists | |||
| Appointment confirmations and reminders | |||
| Track referrals | |||
| Presenting Issues and Diagnoses | |||
| Prioirty Comments show up throughout for critical notes | |||
| Seperate clinical comments section | |||
| Sliding Scale Fee Setup per client | |||
| Customized fields to allow anything to be tracked | |||
| Manage a robust waitlist including comments | |||
| Medications Tracking |
| Document Management | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Organized document storage on a practice basis | |||
| Store Intake and Consent forms in an organized way | |||
| Track measurement outcome over time | |||
| Session note management | |||
| Non-session note management | |||
| Export files at any time |
| Client Facing Features | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Customizable Homepage | |||
| Information about each service and your approach to practice | |||
| Location descriptions and information | |||
| Online booking and rescheduling | |||
| Cancel sessions online | |||
| Secure messaging | |||
| Telehealth Video | |||
| Sharable Video Links | |||
| Downloadable financial documents | |||
| Secure credit card entry | |||
| Confirmation and Cancellation emails | |||
| Unlimited, Free SMS Reminders | |||
| Unlimited, Free Email Reminders |
| Client Secure Messaging | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Couples and Family Group Conversations | |||
| 2 way document sending | |||
| Automatically add attachments to client profiles | |||
| Read receipts on therapist side | |||
| Clients can initiate conversations | |||
| Delete messages sent in error | |||
| Add admin’s or collborating therapists to conversations | |||
| Client’s access through a secure portal | |||
| Use emojis to set tone | |||
| Archieve old conversations | |||
| Unlimited messages | |||
| Unlimited conversations |
| Telehealth Video | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Built right into the platform for easy access | |||
| Share screen within session | |||
| Filter background noise | |||
| Blurred backgrounds | |||
| Virtual backgrounds | |||
| 1:1 client and therapist sessions | |||
| 2:1 client, therapist and supervisors join a session | |||
| Couples and Family sessions | |||
| Group sessions | |||
| Video Waiting Room | |||
| In-Chat Messaging | |||
| Join through the secure portal | |||
| Sharable links to easily include non-clients | |||
| Links emailed directly to clients | |||
| Session Timer |
| Task Management | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Automated Oustanding List of Unfinished Tasks | |||
| Complete All Tasks on 1 page | |||
| Outstanding revenue for all billing automatically calculated | |||
| To-Do List | |||
| Track outstanding charges | |||
| Track outstanding payments | |||
| Send payment reminders for outstanding sessions | |||
| Track all outstanding notes | |||
| Follow up on outstanding forms | |||
| Follow up on outstanding measures |
| Reporting and Analytics | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Track session trends year over year | |||
| Track revenue per session trends year over year | |||
| Compare all stats for specific therapists, locations and/or time periods | |||
| See which services are most profitable | |||
| Track which service types are most popular | |||
| Easily make informed hiring decisions when expanding your practice | |||
| Compare Charges/ Payments per therapist | |||
| Track busiest times of year to plan time off | |||
| See age demographics of ciients | |||
| Compare tags for clients on a full practice basis | |||
| Track referrals on a full practice basis | |||
| See aged waitlist | |||
| See which services are most desired on your waitlist | |||
| Export unique reports for additional data analysis | |||
| Unqiue reports and dashboards for integrated payments |
| Support | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Schedue calls with our team to walk through any issues | |||
| Guided Onboarding Experience | |||
| Extensive help centre | |||
| Automated chat to answer questions at any time | |||
| Monthly live Q&A sessions | |||
| Monthly live feature deep dives | |||
| 50+ hours of recorded training content | |||
| Step by step feature walk throughs |
| Mental Health Specific Features | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Supervisor can appear on financial documents | |||
| Seperate Supervisor login with limited access | |||
| Seperate login for admin with customizable access | |||
| Seperate login for Therapists in a Group with customiable access | |||
| Hide PHI at the click of a button | |||
| Custom tags to track important information and report on it | |||
| Custom fields to ensure anything about a client can tracked | |||
| Priority comments to ensure critical information is always displayed | |||
| Secure client conversations with multiple partcipants from the clinic | |||
| Secure client conversations with multiple clients | |||
| Secure conversations between users at the clinic | |||
| 85+ clinical measures | |||
| Automatically scoring clinical measures | |||
| Clinical measures can be sent to client | |||
| Clinical measures can be administered in session |
| Canada Specific Features | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Built in Canada | |||
| English and French version of the software | |||
| English and French clinical measures | |||
| English and French note templates | |||
| English and French intake and consent form templates | |||
| Meets PIPEDA compliance | |||
| Meets provincial compliance | |||
| Meets college and regulatory board complaince |
| Group Features | Group | Group Plus | Group Plus Video |
|---|---|---|---|
| Specialized login for practice owners | |||
| Specialized login for administrators | |||
| Specialized login for therapists | |||
| Room Booking | |||
| Separate services based on a therapists designation and pay scale | |||
| Shared practice docuemnts folder | |||
| Separate document folder for practice owners | |||
| Separate document folder for practice owners and administrators | |||
| View all therapist schedules by day of the week | |||
| View all therapist schedules by available slots | |||
| View schedules on a practice level or filter by therapist | |||
| Practice owner insight into all outstanding billing and tasks | |||
| Therapist insights on their own outstanding work | |||
| Dashboard that can be filtered by one, many or all therapists |
FAQs
A: At this time we do not have a discounted rate for part time practitioners, but if you have a specific budget you are working towards please talk to our team. We would love to work with your practice
A: This can be done on the subscriptions page of your account. Our easy to use, self serve option allows you to add a therapist to your plan any time. If someone has left your clinic you can deactivate their profile to free up a spot for a new profile to be added. Want to reduce your plan? Contact our team to help you out
A: There is no charge for administrative staff at your practice. Owl only charges for profiles who are seeing clients, or clinical workers.
Student
Get Started for Free
Starting your practice is simple with a system made for students and your budget.
Student 80% off for 6 months
$100 $20 a month for the first 6 months (CAD / Month + tax)
- Unlimited Sessions
- Online Booking
- Customizable Intake and Consent Forms
- Sharable Video Links
- Secure Messaging
- Circle of Care
- Clinical Measures
- Medication Tracking
Access our full-featured Professional Plan
Best For: Students or Professionals within 6 months of graduating
Our Core Features: All of our plans include all the essential tools you need to run your practice.
- Calendar & Scheduling
- Client Records & Notes
- Integrated Payments
- Intake & Consent Form Library
- Separate Supervisor Login
- Free Email & SMS Reminders
- Note Template Library
- Automatic Payment Processing
- Client Lists and Tags
- Supervisor Can Sign Off on Notes
- Telehealth Video
- Client Portal
- Sliding Scale Discounts
- Reporting Dashboard
- Supervisor Can Appear on Billing
Why therapists prefer Owl Practice
Made for Mental Health
- Supervisory functionality
- Secure messaging of the highest compliance standards
- Advanced features for couples and family therapy
- 85+ automatically scoring clinical measures
- Hide PHI with one click
Made for Canadian Therapists
- Built in Canada, meets Canadian and provincial compliance
- All data stored in Canada
- Available in English and French
- Bank level security
Made to Support Your Needs
- 1-on-1 Onboarding to get you up and running fast
- 7 days a week customer support
- No long-term commitment, cancel anytime
Owl Cares
- We offer every student our highest level plan for $20 for 6 months to help you jump-start your private practice
- Owl is the only solution on the market that is made for mental health, and with mental health practitioners included in every decision
Testimonial Videos
Explore All Our Features
| Booking and Scheduling | Student |
|---|---|
| Client Appointment Scheduleding | |
| Personal Calendar Scheduling | |
| Schedule Sessions for clinical work | |
| Family and Couples session booking | |
| Unlimited Locations | |
| Room Management | |
| Recurring Sessions | |
| Waitlist | |
| Unique Calendar Settings Per User | |
| Day, Week and Month view of the calendar | |
| Schedule based on availability of practitioner | |
| CSV and PDF Calendar Reports | |
| Filter Based on Attendance Type | |
| Hide Days of The Week | |
| Therapist Calendar sync (iCal, Google Calendar) | |
| Custom Settings for online booking | |
| Client Online Booking | |
| Differientiated online booking for new clients | |
| Differientiated online booking for existing clients | |
| Client calendar sync (iCal, Google Calendar) |
| Invoicing and Payments | Student |
|---|---|
| Invoices | |
| Receipts | |
| Refunds | |
| Account summaries | |
| Past session summaries | |
| Send Billing Reminders for Unpaid Sessions | |
| Automated sending of invoices and recipes | |
| Automatic invoice creration | |
| Bill for Non-Session Related Charges | |
| Email documents to clients | |
| Print financial documents | |
| Save files as a PDF | |
| Actionable tracker for outstanding charges and payments | |
| Split Invoices between multiple Payors | |
| Password protection on emails for financial documents | |
| Integrated Payments for CC and ACH | |
| Secure Client Card Entry | |
| Save Client Card on File | |
| Automated payments | |
| Sliding Scale Fee Setup | |
| Telus eClaims |
| Documentation | Student |
|---|---|
| Non-Session Notes | |
| Handwritten Notes | |
| Ready to use session note templates | |
| Create your own session note templates | |
| Client document storage | |
| Client document sending | |
| Templates for Intake and Consent Forms | |
| Customizable Forms | |
| Create New Forms from Scratch | |
| Practice Document folder | |
| 85+ Clinical Measures | |
| Measues automtically score, including subscales | |
| Email and track forms electronically | |
| Email and track measures electronically | |
| Administer forms in session | |
| Administer measures in session | |
| Supervision Support |
| Client Record | Student |
|---|---|
| Log any communications from Owl per client | |
| Circle of Care/ Relationship Managment | |
| Connect profiles to support relationships | |
| Overview into all linked accounts | |
| Track a client’s legal name seperate from their chosen name | |
| Track client’s gender identity (seperate from sex) | |
| Track client’s pronouns | |
| Tag client’s with unique categories | |
| Create unique client lists | |
| Appointment confirmations and reminders | |
| Track referrals | |
| Presenting Issues and Diagnoses | |
| Prioirty Comments show up throughout for critical notes | |
| Seperate clinical comments section | |
| Sliding Scale Fee Setup per client | |
| Customized fields to allow anything to be tracked | |
| Manage a robust waitlist including comments | |
| Medications Tracking |
| Document Management | Student |
|---|---|
| Organized document storage on a practice basis | |
| Store Intake and Consent forms in an organized way | |
| Track measurement outcome over time | |
| Session note management | |
| Non-session note management | |
| Export files at any time |
| Client Facing Features | Student |
|---|---|
| Customizable Homepage | |
| Information about each service and your approach to practice | |
| Location descriptions and information | |
| Online booking and rescheduling | |
| Cancel sessions online | |
| Secure messaging | |
| Telehealth Video | |
| Sharable Video Links | |
| Downloadable financial documents | |
| Secure credit card entry | |
| Confirmation and Cancellation emails | |
| Unlimited, Free SMS Reminders | |
| Unlimited, Free Email Reminders |
| Client Secure Messaging | Student |
|---|---|
| Couples and Family Group Conversations | |
| 2 way document sending | |
| Automatically add attachments to client profiles | |
| Read receipts on therapist side | |
| Clients can initiate conversations | |
| Delete messages sent in error | |
| Add admin’s or collborating therapists to conversations | |
| Client’s access through a secure portal | |
| Use emojis to set tone | |
| Archieve old conversations | |
| Unlimited messages | |
| Unlimited conversations |
| Telehealth Video | Student |
|---|---|
| Built right into the platform for easy access | |
| Share screen within session | |
| Filter background noise | |
| Blurred backgrounds | |
| Virtual backgrounds | |
| 1:1 client and therapist sessions | |
| 2:1 client, therapist and supervisors join a session | |
| Couples and Family sessions | |
| Group sessions | |
| Video Waiting Room | |
| In-Chat Messaging | |
| Join through the secure portal | |
| Sharable links to easily include non-clients | |
| Links emailed directly to clients | |
| Session Timer |
| Task Management | Student |
|---|---|
| Automated Oustanding List of Unfinished Tasks | |
| Complete All Tasks on 1 page | |
| Outstanding revenue for all billing automatically calculated | |
| To-Do List | |
| Track outstanding charges | |
| Track outstanding payments | |
| Send payment reminders for outstanding sessions | |
| Track all outstanding notes | |
| Follow up on outstanding forms | |
| Follow up on outstanding measures |
| Reporting and Analytics | Student |
|---|---|
| Track session trends year over year | |
| Track revenue per session trends year over year | |
| Compare all stats for specific therapists, locations and/or time periods | |
| See which services are most profitable | |
| Track which service types are most popular | |
| Easily make informed hiring decisions when expanding your practice | |
| Compare Charges/ Payments per therapist | |
| Track busiest times of year to plan time off | |
| See age demographics of ciients | |
| Compare tags for clients on a full practice basis | |
| Track referrals on a full practice basis | |
| See aged waitlist | |
| See which services are most desired on your waitlist | |
| Export unique reports for additional data analysis | |
| Unqiue reports and dashboards for integrated payments |
| Support | Student |
|---|---|
| Schedue calls with our team to walk through any issues | |
| Guided Onboarding Experience | |
| Extensive help centre | |
| Automated chat to answer questions at any time | |
| Monthly live Q&A sessions | |
| Monthly live feature deep dives | |
| 50+ hours of recorded training content | |
| Step by step feature walk throughs |
| Mental Health Specific Features | Student |
|---|---|
| Supervisor can appear on financial documents | |
| Seperate Supervisor login with limited access | |
| Seperate login for admin with customizable access | |
| Seperate login for Therapists in a Group with customiable access | |
| Hide PHI at the click of a button | |
| Custom tags to track important information and report on it | |
| Custom fields to ensure anything about a client can tracked | |
| Priority comments to ensure critical information is always displayed | |
| Secure client conversations with multiple partcipants from the clinic | |
| Secure client conversations with multiple clients | |
| Secure conversations between users at the clinic | |
| 85+ clinical measures | |
| Automatically scoring clinical measures | |
| Clinical measures can be sent to client | |
| Clinical measures can be administered in session |
| Canada Specific Features | Student |
|---|---|
| Built in Canada | |
| English and French version of the software | |
| English and French clinical measures | |
| English and French note templates | |
| English and French intake and consent form templates | |
| Meets PIPEDA compliance | |
| Meets provincial compliance | |
| Meets college and regulatory board complaince |
FAQs
A: Owl was designed for a clinic that supervised students, so we have a deep understanding of how this relationship functions. Owl allows supervisors to have a separate login to your account. This keeps information like finances and profiles of clients who may not be supervised private. The system also has the flexibility to allow supervisors to review and sign your notes, as well as appear on financial documents. Both these options can be turned on or off to meet the unique needs of your practice. Owl allows supervisors to attend telehealth sessions. Finally, there is a built-in messaging system to allow you to connect digitally without having to use email.
A: Owl does not charge for Supervisor logins. We believe your supervisor should be able to access your account for free.
A: After 6 months you will have the option to upgrade your plan to any of the other plans Owl offers. Check out our options for solo or groups.
A: Owl does not charge for support. We have a dedicated onboarding team to help get you started with anything you need. As time goes on with Owl, if you have any questions our support team can connect with you 7 days a week. We want you to feel supported and never have to worry about the cost.