Why use a web-based practice management solution like Owl Practice?
There are many reasons, but here are key benefits to web-based practice management:
There is a huge benefit to being able to access your practice data wherever you are, on the device of your choice. Owl supports all major operating systems (Mac, Windows/PC), mobile smartphone platforms (iOS, Android), and browsers (Chrome, Safari). So whether you’re on-the-go during the week, or on vacation half-way around the world, you can always stay connected to your practice data.
Everything in One Place
With Owl, you can securely store all your practice data in one centralized and secure practice management system. From client appointments to session notes, invoices to scanned documents, to-do management to appointment reminders, Owl let’s you manage your practice with ease!
With Owl, your data is continuously backed up, both across Owl’s servers and in multiple locations (Montreal + Toronto), so you never need to worry about losing your data. There’s no need for finicky backup hard-disks or difficult recoveries. Owl handles all that for you, and it brings a lot of peace-of-mind to you as a practice owner.
PHIPA and College Compliance
Owl is designed specifically to help your practice achieve PHIPA and College compliance. It avoids the need for you to maintain encrypted hard-drives and do routine backups. It also eliminates single-point-of-failure concerns that happen with standalone software solutions.
Continuous Improvements to Owl
Unlike downloadable software, the Owl practice management system continuously improves over time, with new richer features (e.g. our Notes Templates or Document Uploads features). There is no manual downloading necessary as all changes are updated automatically the next time you log in to Owl. It’s easy, always up-to-date, and it gets better with age!
While a desktop-based software program may seem less expensive, it’s important to consider the total cost of ownership. Costs related to new versions, support, the IT support required for software installation / re-installation on new computers, and catastrophic costs like losing a hard drive or getting a virus are all avoided with a web-based solution. Many people choose a software-as-a-service solution like Owl Practice because it actually saves them money over time.
The Web-based Trend
Web-based practice management is expanding rapidly and this trend will continue. Most desktop-based solutions are fading quickly as there is a major move across the software industry to service-based software solutions (like Owl). There have already been traditional practice management tools that have “retired” in the wake of much more popular web-based solutions. One of the risks with downloadable software is the longevity of these products, and specifically the support that will be offered as this type of product diminishes in popularity.
Why should I choose Owl Practice as my practice management solution?
There are many reasons, but here are the six most important reasons to choose Owl:
We understand private practice for mental health practitioners
Owl started because my partner in life, a clinical psychologist with a growing practice in Toronto, needed to simplify and organize her practice life. We looked around and didn’t find a great tool that would meet all our requirements (and we looked at many!), so we built Owl. Everything we’ve learned about how to succeed in private practice is built into Owl and available for other psychologists, social workers and other therapists so they can save time, get organized, and see more clients.
We’re Canadian and help you achieve PHIPA compliance
Being Canadian matters. As we were developing Owl, we consulted with many therapists, and we heard loud and clear that it was very important to them that their data reside on servers in Canada as a matter of PHIPA and College compliance. Our servers are located in Toronto and Montreal so you can be assured your practice data is securely stored in Canada, helping you achieve PHIPA compliance. We have extensive experience working with hundreds of psychologists, social workers and other therapists across Canada and are intimately familiar with what’s needed to run a successful mental health private practice in Canada.
We’ve got a world-class, user-friendly design
We’ve spent a lot of time and effort making sure that Owl is a simple-to-use, intuitive, and elegant system that is a pleasure to use. You’ll be using your practice management system every day, so it’s important that it works well and adds joy to your practice experience.
We’re highly recommended
Our customers love Owl and often refer us to their associates and colleagues. Our business is built on positive word-of-mouth and referrals, so being loved by our customers is critical. Thankfully, it happens a lot!
We care deeply about mental health
As our Mission says, and as we live out every day, we believe people need more access to mental health services. We’re here for Canada’s psychologists, social workers and therapists. Anything we can do at Owl Practice to make your life as a therapist easier will allow you to save time, see more clients and do the work you do. That’s a good thing and something we’re proud to support.
We have great customer service and care about your success
We know being in private practice is challenging, and that having a partner to help you be successful is important. Not only do we support you with attentive, one-on-one service, but we’re here to support you in any way possible on your journey in practice life!
Is Owl Practice easy to use?
Yes. We've spent a lot of time to make sure Owl is easy-to-use and beautiful by design. You'll be spending a lot of time with your practice management solution, so we wanted to make it a delight to use each day. We continually receive positive feedback on the simplicity and elegance of our design - that it's beautiful and just easy to use. Try it - we know you'll agree.
Does Owl Practice enable PHIPA and College compliance for my practice?
Yes. When consulting extensively with Canadian clinicians as we were designing and developing Owl Practice, we heard very clearly that therapists wanted to insure PHIPA and College (Psychology, Social Work, Psychotherapy) compliance, and thereby the privacy of their practice information. At Owl Practice, we go to great lengths to insure the security and privacy of all your practice data at all times using a variety of means to do so. These include operating dedicated servers in Toronto and Montreal, encrypting all communications between your device/browser and our servers, redundantly backing up your practice data frequently, enabling tiered user access for different user types (e.g. owners, office administrators, therapists), creating distinct and segregated databases for each account, and ensuring that personal information does not leave the Owl Practice system. Rest assured, your data is safe and secure with Owl and we work with you to help you achieve PHIPA and College information privacy compliance.
Does Owl work for multi-clinician (group) practices?
Yes. Designed from Day 1 for multi-clinician practices, Owl is ready for your growing practice! Owl's rich Group Edition feature set includes a multi-clinician calendar, level-based fee schedule, tailored access by user type (Owners, Therapists, Office Admins), and data exports for accounting and periodic therapist payments. We have extensive experience helping large practices build efficiency into their operations using Owl. And if you’re a single practitioner looking to grow your business, it’s a seamless transition to upgrade to one of our Group Edition plans when you’re ready to do that.
Is customer support included in your monthly plans?
Yes. All our plans are month-to-month, can be changed at any time (no contracts!), and include setup and on-going customer support. Ask our customers and they'll tell you that Owl support is outstanding. We're always available, friendly, and ready to help your practice grow. And feel free to ask us any practice-related questions you may have - we're happy to share the best practices we've learned from how to collect payments to structuring fee changes, negotiating a lease to year-end accounting. We're here to help you succeed in private practice!
"I can no longer imagine having a psychotherapy practice without Owl Practice as the backbone. We haven't any paper files, we can access it anywhere in the world, our clients love the automated appointment reminders and professional receipts. The online session notes help us to be better therapists as we're always easily on top of our client cases. As our team of clinicians grows we can easily scale with the Owl Group Practice functionality. Owl Practice is not only a wonderful clinical tool but also a powerful business tool."
Men Therapy Toronto
"Thank you very much for always being so receptive to my observations and suggestions. Your approachability certainly makes my Owl experience an enjoyable and collaborative one. Since joining almost a year ago, I have been very happy with the prompt and enthusiastic responsiveness of every team member that I’ve been in contact with, whenever I had a question or needed technical assistance."
Clinical Counsellor / Practice Owner